CURRENT POSTINGS

1. Store Manager/Tailor (Vancouver DT, inside the Bay)
2. Master Tailor (Vancouver DT, inside the Bay)
3. Tailor (Vancouver DT)
4. Master Tailor (Toronto DT)
5. Seamstress (Vancouver DT)
6. Seamstress (Sherway Gardens and Yorkdale Mall, Toronto)
7. Assistant Tailor (Vancouver DT)

If applying for this position quality customer experience has to be your number one priority. “Altered Image Quality Customer Experience” means:

1. Providing Quality Tailoring and Alterations through:
o Quality Fitting and measuring garments;
o Providing clear explanation as to what needs to be done;
o Prompt delivery of garments.
2. Enhance Customer Service
Communicating with client about appropriate alteration charges as per current price list;
Communicate promise date;
Partner professionally with Bay Sales Associates to create client satisfaction;
Provide expert and quality advice to customer as well as the Bay associates
3. Complete Administrative Requirements
Complete designated sections of alterations tag.
Follow Altered Image approved price list.
Inform department manager of supply requirements or equipment repair needs.
Keep his/her area clean;

Characteristics/Abilities/Winning behaviors for the job:
Knowledge in tailoring / seamstress technical training;
5 yrs previous experience in altering luxury fabrications
Proficient communication skills (English and/or French)

As a member of our Altered Image team:
You understand and have “sense of urgency”
You are honest
You want to be customer focused
You want to communicate clearly
You want to learn, always
You want to build and keep quality relationships
You are faithful to your team
You are flexible
You have personal effectiveness
You develop and use technical expertise
You respect others
Reports to: Assistant Manager, Alterations / Manager, Alterations /Manager, Operations
Please email your resume to info@alteredimage.net

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